Octane Privacy Notice
Octane Capital Limited, Octane Property Finance Limited and affiliated companies (“Octane”) need to collect and use certain types of information about individuals who come into contact with Octane in order to carry on our work. The purpose of this policy is to ensure that Octane:
The General Data Protection Regulations (GDPR) are designed to protect individuals and their personal data, which is held and processed by others. The regulations cover:
(a) Direct from you or via your broker
When you access or browse this website (including when you submit personal information to us through data entry fields on the website), continue to use this website and through our application, verification or servicing processes, we may collect information from you, which may include the following personal information about you and or your client:
(i) your name;
(ii) your current and previous postal addresses;
(iii) your phone, fax and e-mail details;
(iv) your date of birth;
(v) your passwords and security question answers;
(vi) correspondence with us by email and post;
We may also collect:
(viii) financial information (including bank or building society account details and details of debit cards used in relation to our services);
(ix) sensitive information (such as any medical information you disclose to us (although we will always get specific permission from you before recording this type of information);
(ix) information you provide in our application processes (including, if you are a borrower, agent or investor, certain personal, identity, contact and financial information about directors, partners, members, shareholders, beneficial owners and guarantors);
(x) data about your activities using Octane, including information about your computer (for example, your IP address, operating system and browser type).
(b) From third parties
We may also obtain information about you from third parties including credit reference agencies, fraud prevention agencies, insolvency practitioners, debt advisers, tracing agents, commercial databases, marketing databases, public records and other publicly available information sources, including information about your business or company (e.g. previous credit applications, personal credit information, electoral register and fraud prevention information).
(c) From website visits
If you give us false or inaccurate information and we suspect or identify fraud, we will record this and will pass details on to fraud prevention agencies.
We will use your information for:
Our legitimate interests to:
For legal purposes to:
You can find out details of how the credit reference agencies use your personal and business data here
Please contact us for details of fraud prevention agencies.
We may use your contact information to market to you when you have consented to receiving marketing material from Octane and associated companies either directly or via a marketing service about our products and services. We do not share or sell your information with unrelated third parties.
If you want to opt out of marketing you may use the unsubscribe box on any emails you may receive or write to the Managing Director of Octane Capital, Interchange Triangle, London N1 8AB. Once this notice has been received Octane will comply with the request within a reasonable time. In normal circumstances electronic communications should stop within 28 days of receiving the notice, and postal communications should stop within two months.
Where you provide information about other people, e.g. information about directors, partners, members, shareholders or beneficial owners or occupiers other than yourself then you confirm that they are aware that you will be providing this information and that they have had a copy of this Privacy Notice, including how we may use such information.
We will retain information for our legitimate interests and legal purposes as follows:
Where you have consented to marketing, will retain your contact information for marketing purposes until such time as consent is withdrawn.
It may sometimes be necessary to transfer personal information overseas. In these circumstances, personal information will be transferred as follows:
You have the right to ask us to delete and/or correct data held by Octane if it is proven to be inaccurate, excessive or out of date. If an individual is concerned about the accuracy of the data Octane holds on them they should contact Octane via the website or write to the Managing Director of Octane Capital, Interchange Triangle, London N1 8AB. Octane will consider whether the data is incorrect and if so if it should be corrected or deleted.
You are also able to exercise your right to be forgotten. This does not mean we will have to automatically delete all information held on you as we may still need to keep appropriate information in order to meet our legal obligations and for our legitimate interests.
All individuals who are the subject of personal data held by Octane are entitled to be:
If an individual or appropriately authorised person on their behalf contacts Octane requesting this information, this is called a data subject access request. Data subject access requests from individuals should made in writing to the Managing Director of Octane Capital, Interchange Triangle, London N1 8AB.
We will provide the relevant data promptly and within 20 calendar days.
You have the right to complain about the way in which we process your data. If you wish to complain you may do so by writing to The Managing Director, Octane Capital, Interchange Triangle, London, N1 8AB.
You also have the right to complain to the Information Commissioners Office. You can make a complaint to them via their website www.ico.org.uk or by calling them on 0303 123 1113.